At ZYNTHORELIA, we strive to ensure our customers are fully satisfied with their purchases. If for any reason you are not completely happy with your order, we are here to assist you with our refund policy.
To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Certain items are not eligible for return, including:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within a certain number of days.
If you have not received a refund yet, please first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted.
If you've done all of this and still have not received your refund, please contact us at [email protected].
If you have any questions about our refund policy, please contact us: